Careers at NHC Group

Careers at NHC Group

Join NHC Group: Innovating Care with Quality and Service

Established in 2002, NHC Group Ltd. has provided top-tier nursing equipment and dedicated maintenance services to care homes across the UK.

As a proud family business rooted in the North East, we provide excellent products—from Profiling Beds to Nursing Aids—with impeccable, fast, and friendly service, ensuring smooth operations and enduring care in Care Homes nationwide.

Our dedicated team, works relentlessly to deliver and maintain equipment with precision and care. If you have a passion for making a difference and a desire to be part of a legacy built on commitment and service, we'd love to hear from you.

Current job vacancies

Field Service Engineer

Job Summary

We have an opportunity for an experienced Field Service Engineer to join the NHC Group.  We provide, fit and service equipment and furniture to the UK Care Home Sector.

Based in Tyne and Wear, NHC Group is a well-established family business and have a strong reputation for over 21 years of excellent service to nursing & care homes across the UK.

The Opportunity

Due to continued expansion, we are looking to recruit a field service engineer who is ready to travel within the UK mainland (This could involve staying away 2 – 3 nights per week) to join our team. The successful applicant will service equipment on the sites of our customers.

The Role

Our client’s market is the healthcare sector, specifically private care homes. As a Field Service Engineer, your role will be to carry out planned and reactive equipment maintenance, mainly on mechanical and some electrical equipment (such as patient lifting hoists) in accordance with the LOLER Regulations of 1998. Fitting of specialist baths and track hoists as required.

Responsibilities

• Carry out planned preventative maintenance to patient hoists, assisted baths, electric profile beds, shower trolleys, changing plinths, sluice machines, scales and other equipment including a weight test or service where appropriate.
• Attend reactive breakdown call-out to equipment as described above.
• Carry out and complete repairs works arising from above activities.
• Carry out installations of new equipment such as floor mounted hoists, ceiling mounted hoists, baths and wall mounted equipment such as adjustable height changing plinths.
• Provide excellent customer service
• Report any sales opportunities back to the office

Experience & Qualifications

• Experience in maintenance of this type of equipment would be an advantage, although training would be given
• Experience in customer contact and liaison
• Good grounding in mechanical engineering
• Some knowledge of electrical engineering
• Engineers are all CRB-checked so you must hold a CRB certificate or be able to pass this
• Full UK driving license
• IT Literate

Location

London/surrounding areas

Hours of Work

• 40hrs a week
• Monday to Friday
• Fixed Salary Paying

Nights Away and Travel

• The company provide an evening meal, room in Premier Inn (or similar) and breakfast.
• No extra monies are paid by the company.
• A company van is provided with the post.

If you're interested in this role, please send your CV to christinatowns@nhcgroup.co.uk.